Frequently Asked Questions
Everything you need to know about our premium culinary tools.
How should I care for my high-carbon steel knives?
High-carbon steel requires immediate cleaning and drying after use to prevent rust. We recommend applying a food-grade mineral oil to the blade periodically to maintain its integrity and prevent oxidation.
What is your return policy for sharpened tools?
We offer a 30-day return policy for unused items in their original packaging. However, please note that any knives that have been custom-sharpened or modified at the customer's request are final sale.
Do you offer international shipping?
Yes, we ship our professional cutlery worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for local customs duties.
How often should I have my knives professionally sharpened?
For home cooks, we recommend professional sharpening every 6 to 12 months, depending on usage. In between professional services, we suggest using a ceramic honing rod to maintain the edge.
Are your knives dishwasher safe?
No, we strongly advise against putting any professional-grade knife in the dishwasher. High heat, harsh detergents, and movement can damage the blade's edge and crack wooden handles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.